What a bargain Ton!
I think here, unless something is quite an expensive item, retailers seem to think that it's more cost-effective to simply scrap and replace a faulty electrical item rather than to send it back to the manufacturer to be fixed.
Saying that though, our 13 month old £750 TV had to go back to the manufacturer last year and they didn't bother repairing it, they couldn't as the part they needed was already obsolete after that short space of time

so we had to have a full refund!