I'm impressed

A place to chat with friends, old and new

I'm impressed

Postby tonicha » 23 Apr 2014, 13:11

:D :D

Went to tthe opticians this morning, not only did she remember me, she was horrifed that a bit fell off.

She's ordered me another pair, which, due to the holiday on Friday, will be with her no later than Saturday. She'll then give me a ring and when I get there, she'll put the new frame on my glasses.

And no charge :D

Seriously impressed :D
User avatar
tonicha
 
Posts: 10204
Joined: 26 Nov 2012, 11:00
Location: Alentejo, Portugal

Re: I'm impressed

Postby meriad » 23 Apr 2014, 14:06

Good on her - customer service like that actually makes you want to go back
User avatar
meriad
 
Posts: 9409
Joined: 26 Nov 2012, 09:42
Location: Send, Surrey

Re: I'm impressed

Postby Kaz » 23 Apr 2014, 15:17

:D
User avatar
Kaz
 
Posts: 43352
Joined: 25 Nov 2012, 21:02
Location: Gloucester

Re: I'm impressed

Postby JoM » 23 Apr 2014, 18:14

Great service Ton!
Image
User avatar
JoM
 
Posts: 17714
Joined: 25 Nov 2012, 23:06

Re: I'm impressed

Postby tonicha » 23 Apr 2014, 18:27

And she really is a lovely young lady - her smile when we walked in meant that she remembered us - well, who can forget Grumpy :shock: :roll: :lol: - and her horror when she realised a bit had come off. And it really is a tiny tiny bit of the frame - but I look all lopsided :lol: :lol: :lol:

Two year guarantee on everything over here :D even if they only cost 20 euros ;)
User avatar
tonicha
 
Posts: 10204
Joined: 26 Nov 2012, 11:00
Location: Alentejo, Portugal

Re: I'm impressed

Postby JoM » 23 Apr 2014, 18:35

tonicha wrote: well, who can forget Grumpy :shock: :roll: :lol: -


:lol: :lol: :lol:
Image
User avatar
JoM
 
Posts: 17714
Joined: 25 Nov 2012, 23:06


Return to Cafe

Who is online

Users browsing this forum: No registered users and 274 guests