Having a bit of a rant UPDATED AGAIN

[Kaz]

Thanks very much all - yes it's a long time isn't it? xxx

[KateLMead]

Good news Kaz.. By nall accounts if a householder is at risk the police set up camera's on and in the property.
Worth checking out.. xxx

[Kaz]

D has had cameras before and an alarm but there were problems with it (long story) so she's decided not to go down that road again Thank you though Kate xx

Another update! D had a grovelling and apologetic phone call from Evander's (oops named and shamed!) customer services department and the upshot is that they have made her a goodwill payment in reparation. Not much but enough to cover the excess on the insurance

[tonicha]

And so they blasted well should - what on earth where they thinking of?

Glad it's all sorted now Kaz and wll done to M

[Kaz]

Thanks Ton xx