Carpet,floor cleaner.

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Re: Carpet,floor cleaner.

Postby KateLMead » 30 Jan 2014, 17:51

I discovered today that the company Shambala aptly named is a sham. Reading the review we discovered the company is in Spain. No email or contact address. Dozens of letters exposing the scam. Trust me to get taken in. :roll: :roll:
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Re: Carpet,floor cleaner.

Postby Kaz » 30 Jan 2014, 18:04

Kate if you used a credit or debit card you have recourse through your bank! You should be able to get your money back!

Read this.
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Re: Carpet,floor cleaner.

Postby KateLMead » 30 Jan 2014, 18:26

Seemingly I have some chance if the steamer doesn't arrive within fifteen days. I am utterly depressed, what a start we have had since the New Year came in, we were praying 2014 would be better than 2013, it was a :roll: lousy year and this year has been a disaster so far, :roll:
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Re: Carpet,floor cleaner.

Postby Diflower » 30 Jan 2014, 20:34

C'mon Kate, not exactly a disaster surely :?

Did you get anywhere finding a record of your order? x
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Re: Carpet,floor cleaner.

Postby Kaz » 30 Jan 2014, 20:58

How exactly did you order it Kate? There must be something that proves it, and then if the cleaner doesn't turn up you can get your money back via the bank. Don't whatever you do write it off! :shock:
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Re: Carpet,floor cleaner.

Postby KateLMead » 30 Jan 2014, 23:03

Yes I will do as the bank says wait for fifteen days. Gus told me to check the company out before I committed myself!
When will I learn. As she says I will not be told!!!!
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Re: Carpet,floor cleaner.

Postby Diflower » 30 Jan 2014, 23:27

Log off and leave it for an hour next time?
And maybe read the reviews before ordering? xx
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Re: Carpet,floor cleaner.

Postby Kaz » 31 Jan 2014, 08:29

Good luck Kate, if the cleaner doesn't arrive I am pretty sure you can get your money back through that bank scheme xxxxxx
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Re: Carpet,floor cleaner.

Postby saundra » 31 Jan 2014, 08:55

kate on bid tv .com
there was a german make steam cleaner on deal of the day
for 20.00
you should get your money back with a credit card
my great steam on starts today :lol:
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Re: Carpet,floor cleaner.

Postby cruiser2 » 31 Jan 2014, 09:02

We have had a steam cleaner for quite some time. Got it from a shop in Kent when we were visiting our grand daughter. They are now advertised on TV. Not had any problems with it and it does what it says on the tin. Ours is green but they are now doing them in other colours.
Good luck Kate, hope you get your money back.
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