My sofa; it would have been too good to be true.....

[meriad]

Called DFS today and they have confirmed that said sofa is not expected into the store today as I was told a few days ago, but only on the 4th of Jan.....

As you can imagine I threw a bit of a wobbly and whilst nothing can change the delivery date they have offered to lend me a sofa until the new one arrives (being delivered on Monday morning) and they are crediting me the delivery charge. So whilst not totally happy at least I have somewhere more comfy than the garden chair to sit on.

But I will be speaking to a manager at the store where I purchased the sofa on Monday to find out why the information given to me has been so wrong.

When I ordered my first sofa from them it was exactly as they said; this time however.... sadly not

[tonicha]

Pain in the posterior - as t'were.

Very annoying that these bods say yes, you can this by a certain date and then can't or won't deliver.

We ordered our sofas over here and they were to the minute

Sorry, pressed send before I meant to then - but at least they're lending you something

[Kaz]

Very very annoying - but thank goodness they are lending you something!!! xxxx

[JoM]

Good that they're lending you a sofa but what about the delivery by Christmas promo they've been ramming down our throats on their TV ads?
I hope the manager has got some good answers to give to you on Monday.

[debih]

That is so annoying and incredibly frustrating.

But think of all the fun you can have jumping on a sofa that doesn't belong to you. You can have trampoline competitions on Christmas Day.

[meriad]

don't encourage us Debih LOL

Agree Jo, it will be interesting to see what the manager has to say.

[saundra]

the manager will waffle
blame it on somebody else
and have a speech ready for all situations
and i wouldent bank on jan4th either
they just dont care as long as they get your cash
threaten to with hold payment but i wish you luck
atleast you can spill a drink on the sofa they are lending you
while you jump on it hope its a decent one