by Workingman » 06 Aug 2020, 15:40
It was not for an item but a service and the invoice was on an app to be paid via a third party accounts agency. It was the third party I was having the problems with re the payment. Well I say that but the phone of the company providing the service to ask if they would accept an alternative method of payment goes to voicemail with the message that "Due to coronavirus all our agents blah, blah, blah...." Then it cuts off.
I eventually found an email address for the sales division of the payments company so fired a message off asking them to get in touch with their colleagues in accounts and it worked! Ellie phoned me, we spoke, she gave me some details, I gave her some details, she put me on hold and when she came back it was all done and dusted!
'It's good to talk' an old advert used to claim. It sure is!