well i know what that stands for -bloody Afwul
original booking 4th may til 9th june--cost 393.23
changed 4th may to 1st april-woman said this will incur charges ,fair enough i said,she said new flight a bit cheaper ,tax is cheaper so that will help with charges.
me-total cost? her 437.60, fine i said
bank statement shows BOTH charges taken ,been on phone for 4 hours to B.A.
nothing they can do ,i said well she never at any time said it would incur both charges.
the world's favourite airline??? not with us it ain,t