Very impressed - part 1

[tonicha]

I rang our internet provider this morning, as for some reason, they sent me a bill, rather than doing a direct debit.

My Portuguese on the phone is not brilliant, so I asked to speak to an English speaker.

We spent 26 minutes on the phone (sadly, on my bill ) but got everything sorted - and believe me, there was a lot to sort.

I needed them to put the correct address on the bill, which is now being sent by e-mail anyway and other stuff - but a very helpful young man

[Workingman]

Can you imagine a Portuguese ringing BT and asking for a Portuguese speaker?

Sir, many blessings, I am only just this now learning the English people's speaking. I will putting you on the hold until I learning some Portugal. Then I am going back. OK?

Hola, hola.... oh she goes....

[tonicha]

Boa Noite Sr Frank

In Portugal we say Ola

The one and only internet provider we have in Portugal also has German, Dutch, Belgium, Spanish, Chinese, Norwegian, Finlandia and othe rEuroopean speakers.

Next time, I'll keep my good news to myself

[Kaz]

I think it's brilliant Ton!! xxx

[Workingman]

Next time, I'll keep my good news to myself

Oh, Ton, don't.

I was comparing UK companies and their overseas call centres. They can't even understand English (accents/dialect), never mind Portuguese.

xxx

I actually think that what service you got was brilliant.

[Diflower]

Aww that's what I thought you meant too Wm - sometimes written down sounds like different languages too, one for the writer, another for the reader
Now please make up you two xx

[tonicha]

nope

[Workingman]

Aww that's what I thought you meant too Wm - sometimes written down sounds like different languages too, one for the writer, another for the reader
Now please make up you two xx

nope

Sod it, Di, she's not worth it. Ton only does lumpy gravy. I mean, LUMPY, how difficult is lump free?

I really am tempted with their spare room and smooth gravy lessons.

[tonicha]

I really am tempted with their spare room and smooth gravy lessons.