A nuisance for me, a bigger problem for Bb, he has to upload and download work all the time, so it's kept failing
They know the connection keeps dropping but not why
I've learnt a bit though
The main phone socket has a test socket hidden inside (I'm sure M knew that!), which I had to get to with a mini screwdriver, and it's behind a gas pipe
Bb can't see to do anything so detailed...
It's refused to misbehave ever since they started monitoring it, as far as I know the next phone call is between 1 & 2 tomorrow, but as you can see it's working at the moment