help or advice please

[manxie]

I have today recieved 2 emails and 2 texts from Microsoft telling me my account might have been compromised.

Can I reply or do any of you think it is someone trying to get my details??

Many thanks

Manxie xx

[saundra]

I had some last week saying I might have a virus 13
Asked for advice on here suff said it was a scam
Never had any since

[meriad]

Manxie, have you run a virus check? that would be the first step I think.

Personally I'm not sure Microsoft would send an email or sms? But hopefully someone with a bit more knowledge will come along soon. But it also may be an idea to post this onto the Computer board - you'll definitely get quicker (and probably better) replies there

[saundra]

i put mine on the computer board and suff answered it for me
and WM if hes around havent had one since

[Workingman]

Manxie, do not reply to the e-mails just yet.

I see that you have opened and read the e-mails so it will not hurt to open them again. When you do, move your mouse cursor over any links and check your status bar to see where they are actually going - DO NOT click them.

Next, open a new tab and go to Outlook.com - just type it in the address bar. Once there login to your e-mail account by typing in your e-mail address and password - don't use the autofill ones. Once in go to your Microsoft account. Down the left side you should see a heading 'Recent activity'. Open that up and see if there are any strange e-mails sent or received.

If you cannot get in or you do suspect that your account has been hacked you need to go here http://windows.microsoft.com/en-gb/wind ... ed-account for details of what to do next.

I hope you're OK.

[manxie]

thanks all

Manxie xx

[Kaz]

Sound advice from Workingman there Manxie, hope all is well xxxxx