Lozzles wrote: As for the special gel, just get grumpy to hose you down in the back yard and give you a scrub with the yard brush
nnnnoooooooooo tooo cold now - was okay when I first came home with broken leg
I won't bore you all with all the other palaver that went on

but a Portuguese nurse and I shared raised eye-brows when an English "lady" got the hump about asked to wait

You do not, repeat do not, push in. The Portuguese will do so, but you do not.
Be polite, ask and then you (I) get brill service.
Wait and be patient -they will sort you out - do not get the hump, do not say "this is ridiculous, I've been here half an hour" and get in a strop

stomp off, see the receptionist (who all of a sudden, forgot she knew English) and demand NOW to see some-one, my appointment was 30 minutes ago. (she actually was before me and was still sat waiting as we went out

)
Be nice, ask, try to speak the language, be polite, you will get sorted, promise xx