I'm impressed

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I'm impressed

Postby tonicha » 23 Apr 2014, 14:11

:D :D

Went to tthe opticians this morning, not only did she remember me, she was horrifed that a bit fell off.

She's ordered me another pair, which, due to the holiday on Friday, will be with her no later than Saturday. She'll then give me a ring and when I get there, she'll put the new frame on my glasses.

And no charge :D

Seriously impressed :D
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Re: I'm impressed

Postby meriad » 23 Apr 2014, 15:06

Good on her - customer service like that actually makes you want to go back
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Re: I'm impressed

Postby Kaz » 23 Apr 2014, 16:17

:D
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Re: I'm impressed

Postby JoM » 23 Apr 2014, 19:14

Great service Ton!
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Re: I'm impressed

Postby tonicha » 23 Apr 2014, 19:27

And she really is a lovely young lady - her smile when we walked in meant that she remembered us - well, who can forget Grumpy :shock: :roll: :lol: - and her horror when she realised a bit had come off. And it really is a tiny tiny bit of the frame - but I look all lopsided :lol: :lol: :lol:

Two year guarantee on everything over here :D even if they only cost 20 euros ;)
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Re: I'm impressed

Postby JoM » 23 Apr 2014, 19:35

tonicha wrote: well, who can forget Grumpy :shock: :roll: :lol: -


:lol: :lol: :lol:
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