Vocal Voices

I 've just had a phone call from some foreign-sounding man who said be was from BT, and that they had just realised that they had been overcharging me for some time, and that, consequently they wanted to make me a refund of several hundred pounds.
I said I didn't believe it, but he said he would now transfer me to another person who would explain all about it. Then another foreign-sounding person took over and said that I should now turn on my computer, follow his instructions and then everything would be explained.
That was when I said, "I'm sorry mate, but I'm ringing off now. Goodbye!". Needless to say, the caller had withheld his number.

Complete bar people.

Well handled, Aggers, good for you!

That's the spirit aggers well done

You did the right thing Aggers. Shame on them!

It is shameful My MIL gets a lot of such calls, but screens them out these days and only answers the phone when she recognises the number. Isn't it awful to have to do so?

had one this morning at 6.45,unfortunately O.H was out of bed before me,she just put the phone down,i would have given him a few choice words!

If I ever get one and have time to spare I like to play along with them and give the impression of being very gullible. When it comes to the crunch I give them a phoney bank account or card number.

I had a feeling that they were going to ask me to log on to their own website, so
that they could then access my computer for their evil ways. I wish now that, if
I had waited for them to give me an address to log into, I could have then made
a note of it and then hung up, and given this address to the police.

It wouldn't help Aggers. The site would be outside the UK and it would have been gone the next day. Before the police could even have made enquiries, the site would no longer have been there.

I guess my answer to the first person would have been "You know it's really funny but the last three times BT overcharged me I nearly had to go to court to get my money back. Who did you say your head of department was? Give me their name and department and I'll call BT back directly on the publicly listed number and ask for them".....

Your call would have disconnected directly anyway.

See my post on news about that. The only defence is to disbelieve everyone and annoy the genuine people. I had a call from Vodafone and they said "I'm just going to authenticate you". To which I replied "but I have not authenticated you". The conversation went backwards and forwards with the "but I'm from Vodafone" and "You could be king kong for all I know", until, In the end, the call was terminated with a very frustrated (I'm sure), Vodafone person on the other end.

The last time I had a successful call from Vodafone like that, I made the person tell me one piece of information which would only be in my account and not publicly available, then I authenticated. Vodafone have pretty much stopped doing that now as they realise it's an attack vector for the scammers and they were making the situation worse.