Vocal Voices

We live next door to a pub, and the way in for barrels of beer is through a wide gateway beside our gable wall. Our builders have done a great job of repairing the various deep cracks in our old external walls, a lot had to be done because it had been many years since any work had been done on most of them. Today (finally) they arrived to start the painting. We were both out from just before 11am and I got home to discover that the men delivering barrels of Heineken to the pub had unloaded a barrel carelessly, banged it against our wall, and knocked off a chunk of render from the corner of the wall Our builders saw it happen and pointed it out to the delivery men, who literally just shrugged their shoulders The thing is that they only had to park a couple of feet further down to avoid this happening.

The guy in the pub is interested in being a good neighbour, he took a photo and immediately sent it to the Heineken rep, who phoned me - apparently their deliveries are done by another company and he gave me their name and number. Rang that company and got an ok-ish reaction, his first question was how much would it cost to fix I said I didn't know, but it was more important that (a) it should not happen again and (b) shoulder shrugging was not the appropriate response when shown damage you have just caused. I have sent him a couple of photos and am waiting to see what he says.

What annoys us more than anything is the casual disregard by the delivery men for damage they caused by their carelessness

That is worth a big ggggrrrr Osc - appalling attitude.

Hope you can get it sorted out and it doesn't happen again.

Disgusting behaviour! I would be mortified if I had damaged somebody's property.

I have an awful feeling that this is going to be an ongoing problem Osc.

Sadly, Osc, I agree with Debih. While-ever the pub exists so will the deliveries and the potential for damage.

I know what you are saying, and it did actually happen occasionally some years ago. However, now it is our house and the pub has a new owner, and we can try and work together to try and make sure that the beer lorries park just a few feet further down, that's all it would need.

Is there any way you could put up some sort of metal crash-barrier to help protect your wall, Osc, with the pub helping to pay for the cost?

We did talk about it, Ossie, but quite honestly it would look awful, when we have spent such a large amount of money restoring the building in line with what the planning authority required.

The delivery guys' attitude is appalling Osc, and I agree with you, it would not hurt them at all to take more care

i was going to say some nice metal fence might help or can you put a legal notice up about any damage
that s incurred to be paid for or something