NHS Appointment
Posted: 18 Mar 2015, 19:33
When I went to see our optician at the end of February, he said he was not happy with one of the results and he would send a letter to my doctor asking for a second opinion.
Got a letter date 5th March from my doctor saying I could book an appointment at the Eye Clinic near where I live. Managed to do this on line for 16th April and received a confirmation letter in the post.
This morning, got anther letter saying the appointment had been cancelled as I should see a different consultant. So I rang the number given on the letter to try and make another appointment.
The woman I spoke to said that it was not possible to make an appointment with the correct consultant as all the available times had already been filled. The only alteration she made was to note that I would be on holiday in May.
So I phoned my doctor's surgery and spoke to one of the staff who was very helpful. She told me that appointments were available at other hospitals and I have now got one on 17th April to see a different consultant.
This lady receptionist was very helpful and clear understood that I wanted an appointment as soon as possible.
Will let you know what happens.
Got a letter date 5th March from my doctor saying I could book an appointment at the Eye Clinic near where I live. Managed to do this on line for 16th April and received a confirmation letter in the post.
This morning, got anther letter saying the appointment had been cancelled as I should see a different consultant. So I rang the number given on the letter to try and make another appointment.
The woman I spoke to said that it was not possible to make an appointment with the correct consultant as all the available times had already been filled. The only alteration she made was to note that I would be on holiday in May.
So I phoned my doctor's surgery and spoke to one of the staff who was very helpful. She told me that appointments were available at other hospitals and I have now got one on 17th April to see a different consultant.
This lady receptionist was very helpful and clear understood that I wanted an appointment as soon as possible.
Will let you know what happens.