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I also went

PostPosted: 06 Dec 2014, 12:52
by cruiser2
To the top Like Debih.
I ordered something from one of the daily newspapers ad got a confirmation email on 25th November saying delivery would be 7 to 10 days.
As it had not been delivered , yesterday I phoned the number and spent over ten minutes listening to a recorded message about how my custom was valuable.
I then sent an email to customer services and a sperate one to the CEO of the company who were supplying the item. Within ten minutes, I had a reply from him asking me for my phone number. Five minutes later I got a phone call to say my order was despatched on Thursday and should be delivered next week.
Yet I made another order by phone to a small company on the same day and received the goods by Royal Mail on 26th November.

Re: I also went

PostPosted: 06 Dec 2014, 13:09
by tonicha
It's a shame we have to complain though, isn't it?

I wanted to use a currency exchange company to move money from England over here, instead of the bank, and go inundated with e-mails from them, every day. Tried the unsubscribe thingy, every day too :evil: and that didn't work.

So fired off a rather pleasant e-mail on Thursday. Not a peep from them since :lol: :lol: :lol:

Re: I also went

PostPosted: 06 Dec 2014, 13:09
by saundra
:roll: :roll: i shall also be emailing the boss at AOL tomorrow
i need some advice from you computer teches please
i rang aol (overseas) :roll: :roll: last sunday to give notice to end my broadband with them
after 12 years they have put the price up once to often
anyway they said i would be getting an e mail with a MAC code for my new service within 5 days
it hasent arrived yet
and my new service provider has sent me the router yesterday
for the 10 dec post office broadband
what i want to know is
do i have to wait for this mac code thingy to get my broadband
it looks very complicatted to set up
so might not be around after tuesday :roll: :roll: :roll: