Yes, it is right but not for much longer. However as usual, setting it up has been riven with incompetence, it should no longer surprise me that we don't seem to be able to do anything properly, but it infuriates me. Tales abound of terrible inefficiency and ridiculous mistakes while those at the top are of course in line for big bonuses
In our own small case, I spent almost 30 minutes on the phone registering our new property as there was an error in the address, explaining about selling our house, the new address etc. etc. Today I received a very nice letter addressed to our old address thanking me for registering
So on Monday I can no doubt look forward to another half hour with some girl who really doesn't know what she is doing, and can't cope if you stray outside her tick list, trying to establish if the new owners of our house have registered at that address and pointing out that I have actually registered at our new address. As ever another bloody shambles in this country.