Vocal Voices

Went to tthe opticians this morning, not only did she remember me, she was horrifed that a bit fell off.

She's ordered me another pair, which, due to the holiday on Friday, will be with her no later than Saturday. She'll then give me a ring and when I get there, she'll put the new frame on my glasses.

And no charge

Seriously impressed

Good on her - customer service like that actually makes you want to go back

Great service Ton!

And she really is a lovely young lady - her smile when we walked in meant that she remembered us - well, who can forget Grumpy - and her horror when she realised a bit had come off. And it really is a tiny tiny bit of the frame - but I look all lopsided

Two year guarantee on everything over here even if they only cost 20 euros

tonicha wrote: well, who can forget Grumpy -