I suppose I was a bit abrupt.....
Posted: 26 Sep 2013, 15:56
Our telephone and internet provider has been bringing in fibre optic lines to the area, which should mean much better broadband, and we registered our interest some months ago. Got a phone call last week to say they would be able to install it this week, and an appointment was made for tomorrow - usual thing, sometime between 9-12 and if it doesn't go right, it could take up to two hours, but might only be 20 minutes . I had a physio appointment for 12 and Mr. Osc will be gone out to golf by then so I cancelled that. I've had two texts and a phone call confirming the date and time.
Mobile rings this afternoon and a woman says "This is eircom, you have an appointment for tomorrow?" I answer yes. Then she says that the technician is overbooked and would I consider moving to the afternoon slot - I just said "No" in a rather uncompromising voice without really meaning to sound so abrupt. There was a taken-aback silence, and then she just confirmed that he would be here in the morning. Honestly....why go to all the trouble of making the flipping appointment, confirming three times and then try to change it Normally I would explain all about my own cancelled appointment and that I wasn't prepared to muck my day up further plus I didn't want to risk losing the installation altogether until goodness knows when - she has probably gone off thinking I'm a right old bag
Mobile rings this afternoon and a woman says "This is eircom, you have an appointment for tomorrow?" I answer yes. Then she says that the technician is overbooked and would I consider moving to the afternoon slot - I just said "No" in a rather uncompromising voice without really meaning to sound so abrupt. There was a taken-aback silence, and then she just confirmed that he would be here in the morning. Honestly....why go to all the trouble of making the flipping appointment, confirming three times and then try to change it Normally I would explain all about my own cancelled appointment and that I wasn't prepared to muck my day up further plus I didn't want to risk losing the installation altogether until goodness knows when - she has probably gone off thinking I'm a right old bag