Vocal Voices

Recently bought a new dress shirt. It has black buttons on the front. So I emailed the firm which has offices and a factory in Yorkshire saying I would pay for some spare ones. After sending my address I got an envelope this morning with ten spare buttons, and it hasn't cost me anything apart from time. Will buy one of their shirts if I ever need another one.

That's good Cruiser. Always lovely to hear about organisations appreciating their customers - rather than ignoring them.

thats nice some firms are great to deal with
by the way have a good cruise next week were ever your going

Oh that was good of them

Excellent customer service there, and well worth their while as you will buy from them again I can never understand poor customer service as it loses them customers

That's true Kaz.

Excellent service!
That makes no sense does it Kaz!?