Regarding incorrect postage, I'm reliably informed that the postie doesn't actually get given these items, they're pulled out at the sorting stage. Instead they received the appropriate card advising collection which they have to deliver along with their other post so sadly there's no opportunity for them to use discretion.
Since the new working practices were introduced about 15mths ago the job has become much tougher, many more packages which won't go through even a good sized letter box, even car tyres would you believe
