Big shout out to...

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Big shout out to...

Postby Ally » 20 Oct 2016, 11:31

...Jet2. :D :D :D

Mum and dad have booked to come over for their usual month in April 2017. :D

This year they rented a penthouse apartment right on the sea front - views to die for and absolutely gorgeous so they booked again for next year.

Bart (not Simpson :lol: ) the owner told them yesterday that they could have another week either side of April! Hurrah!

So I've just been on the phone to a very helpful lady from Jet2 to change flight days. They were able to keep their already booked seats and the total cost for all the changes?

£60!!

Result! :Hi: :Hi: :Hi: :Hi:

6 week holiday for the parentals. :D :D :D :D
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Re: Big shout out to...

Postby JoM » 20 Oct 2016, 11:45

That's fantastic, and what great customer service :D
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Re: Big shout out to...

Postby meriad » 20 Oct 2016, 12:51

that'ts good of them; excellent customer service = good feedback
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Re: Big shout out to...

Postby tonicha » 20 Oct 2016, 13:05

Wow, brilliant :Hi: :Hi: :Hi:
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Re: Big shout out to...

Postby Kaz » 20 Oct 2016, 14:15

Fantastic customer service Ally :D :D
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Re: Big shout out to...

Postby jenniren » 20 Oct 2016, 16:06

Excellent service Ally :D
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