Any ideas?

[Kaz]

As to why a regular member here ie Rodo is suddenly unable to access the site? She is using Chrome as her browser, as per, and says she has changed nothing lately but is just getting a white page and site unavailable when she clicks on to any link to VV, including ones I have sent her or via Google search.....

Mick thinks it might be an issue with her machine, nobody else has reported a problem to me, but I wondered if either Suff or WM had any ideas?

[Workingman]

Oh good, I am glad that I am not the only one, but it was not this site it was TV Guide...... It happened after a Windows update, the message I got in the tab for the page was' No such domain', but only when using the Ethernet adaptor. When going WiFi everything was OK.

I went through all the usual: clearing cookies; clearing history; flushing DNS, changing DNS servers........ This is what worked for me.

Close web browser. Right click on the network icon in the system tray, bottom right. Select (left click) Open Network and Sharing Centre. In the new window click on Change Adaptor Settings. In the new window you will see your Ethernet and WiFi adapters. Choose one and right click on it. Click on Properties. Untick the Microsoft LLDP Protocol Driver. Highlight Internet Protocol Version 4 and click on Properties. Make sure Obtain an IP address automatically and Obtain DNS server address automatically are both selected. Click OK and close your way out.

Do the same for the other adapter and reopen your browser.

[Suff]

This is interesting, I had an issue early this morning (2am ish my time), where I tried to post and then wound up with a blank screen. I tried another browser and it sort of hung for a while then it came back. When I finally got in I found my new topic was a reply to an existing one.

Whilst I would probably suspect the DNS settings which WM has alluded to, which is probably the most common issue with URL resolution failure, I have come across some less destructive ways of dealing with it.

Open an Admin command prompt. This is more difficult than it needs to be.

Windows8. Right click in the bottom Left corner of the screen. In the Jump menu select Command Prompt (Admin).
Windows7. Open the start menu, go to All Programs->Accessories and Right Click on Command Prompt. Select Run as Administrator.

I have this as an icon on all my desktops so it's easy for me.

Once the command prompt is open as Adminsitrator (The window title bar will say Adminsitrator:cmd.exe), type the following:

ipconfig /flushdns
press enter
ignore any warnings about restart.
netsh winsock reset
press enter

Then restart the machine.

This will completely reset all of the name resolution parts of Windows.

The only other thing I've found in my wanderings is when I've managed to upset the Norton 360 network map settings. Then Norton will block any type of communication on certain networks. This can be reset in the options.

Open Norton 360
Go to Settings
Select My Network
To the right of Network Map is the Purge button.

Other than that, using WM's settings are another option.

One very final thing. It could be the ISP DNS. Unlikely but possible. In WM's instructions where he says make sure DNS is set to automatic, that can be set to manual.

In the two boxes which are then open to entry, put In the google public dns servers
8.8.8.8
8.8.4.4

I think that's exhausted my thoughts for the day.

It's pretty technical so if any further help is needed, I'll check from time to time.

[Kaz]

Thank you both!!!! Have passed that on to her via Facebook PM xxxxxxxxxx

[Rodo]

Thanks so much all of you. Last night we did try on someone else's computer and it was the same on there so I knew it wasn't just mine.

I was about to brace myself this morning and start on Frank's solution list and just by chance clicked on my normal link to the forum and was straight in! I couldn't believe it after all that trying. I still don't know what happened or why it suddenly righted itself. Weird.

Anyway thanks again friends - it is so good to know that there are people who will help you when these things occur.

[Kaz]

Glad to see you back

[Suff]

Rodo I'd say the ISP DNS servers were screwed. So you were asking it for vocalvoices and it was giving you either something else or garbage.

That's the only way this could have happened. Two computers with the same fault, fault rectified with no user action. Means the back end was broken. In other words the ISP. That's why I gave the hint about the public DNS servers. It is a way of checking.

Always willing to try and help. Even if we can't fix it.

[Workingman]

When I was looking to find out what my 'No Domain' problem might be I noticed that TalkTalk had 'forgotten' to renew their subscription to one of the namespace services.

If you are with TalkTalk, Rodo, that could be part of the problem.

In fact if I manually set on of their old DNS servers it is still the same. Their new DNS servers are OK.

[Gal]

I am with TT and not had a problem

[victor]

i had same problem first thing this morning -well 9.30 a.m.!

just left alone for about 30 min ,tried again ,was ok,just put it down to gremlins