Vocal Voices

My Nokia went wrong and as I was due an upgrade I decided to go for an iPhone. You know me, I have an iPod, we have iPads, we have Mac Mini's we are an Apple house and I would kill to have my Nokia back. I nearly got it back. It is unrepairable, but they sent me a brand new Nokia Lumia and I was thrilled. But my iPhone uses a nano sim (the only phone that does) and I needed an adaptor to convert it to a micro sim. The chap in 02 sold me one and offered to fit it. It got stuck inside the phone, his manager took it away, brought it back and said it was fixed. I was worried about the sim so he put in back in my iPhone and it was fine. When we tried to put it in the Nokia it wouldn't work. I took it back to the Nokia repair centre and they had put a pair of tweezers in and broken the contacts, so it has gone away again.

I can't wait to be back with a Nokia. I only use my mobile for texting, and I HATE having to type every word out, letter by letter and the full stop and comma are on different keyboards. I have started text speaking, CU L8R etc, cos it is quicker and I have given up using punctuation. Given that most kids have iPhones, I can see where it has all gone wrong.

I can't wait to be reunited with Nokia

Go on Suff, say it I TOLD YOU SO

Nah, I'm not going to say "I told you so". Whilst I have given advice and reasons for my preferences and choices over the years, also besides being an Apple free zone in my personal technology life, I recognise that people go to extreme lengths to work within an environment they are comfortable with. I'm sure you were convinced that the iPhone would be a good match to your technology usage.

However your experience with the phone is an interesting case which highlights the point above in an interesting way. Microsoft have gone to great lengths to make the environment comfortable for users who wish to use the keyboard and enter text. It is mainly what the whole ethos of the Microsoft operating system is about and they are trying to make it consistent from phone to desktop. Not very successfully yet, but they won't stop trying it is too important. This means for users who are used to them, other phones can seem a real PITA to use.

Your experience with Apple is another case in point. The effort Microsoft has put into the operating system is equalled by the effort Apple puts into telling people they don't want to do what they can do on a Microsoft system, but should do something else instead. It is ever thus in the Apple world. Don't get me wrong, Apple produce some absolute gems. I just can't take the way Apple wants to work. You just hit it head on having come from a system which does not do that. Witness the Apple UK keyboard which has partial US layout......

Whilst my Samsung Android device does to predictive words, it also has different layers in the keyboard too. With simple keys on the wrong levels. Only this weekend I was looking for the ] key. I had to go to numerics then to the second level of keyboard on that. All for a device which is huge in the hand and supposedly for interaction with the web.

I can sympathise with the pain. If I can get a decent Windows phone next year I'll upgrade to it. But having seen the Sony Xperia Ultra, I'm having second thoughts. It really is about size of display for me and internal technology. I'm assuming the larger the display the more keys on the keyboard, but I'm going to have to check it out. I really don't like Android and I allowed myself to forget that Google maps is completely useless for someone roaming all the time. Nokia Maps come onboard and all the maps are loaded on the device, allowing use without roaming...

I hope you get the phone back repaired and working and that the dummies don't break it again. You could ask your carrier for a mini sim again for the Nokia. Or just get a better adapter and be careful fitting it. Personally I'd get the adapter and fit it myself. I don't let shop monkeys near my devices....

Good luck.

The man in the Nokia repair centre is going to fit it

better.

Not sure if you have seen this on cafe Suff

My lovely Nokia was not repairable, but they sent me a brand, spanking new updated one. It was so lovely. I charged it, and stroked it and then had to get an adaptor to convert my nano sim to a micro sim. I am with EE but they couldn't help, and told me to shop around and 02 gave me one and offered to fit it. They got the sim stuck in the Nokia and took the phone out the back to try and fix it. They brought it back, sim in one hand, brand new Nokia in the other and said it is ok now. I asked them to put it back in the iPhone so I could see it worked and it did. Tim tried to put it in the Nokia later but it just kept saying no sim. I went back down to the Nokia repair centre on Friday he had to send it away and basically the 02 people have completely wrecked the sim reader, by putting a pair of tweezers or something similar in. So my brand new Nokia is useless.

I have taken advice from Citizens advice and written to 02 quoting the sale of goods and services act but don't hold out much hope.

For once I thought something was going right

Hmmm, don't look at café. Not enough time in my life.

No I didn't see it. I did wonder when you said that Nokia would sort it. If it's damage by someone fitting the sim, then it's not a Nokia fault. O2 should be liable for the breakage but they're unlikely to cough up as they were "doing a favour". It sounds like they bent the pins so badly that they can't be put back into shape. That's bad as you would pretty much have to totally strip the phone and get some new parts to repair it, maybe even a new motherboard as I think they're integral. Once the Sim was having a problem, they should have left it to an expert to strip the phone.

You can try to get them to fix their mistake. Worst case you could go to the small claims court and try and get them to pay for the damage. It will probably cost <£40 to raise the claim. You might want to talk to the CAB about that.

As I said before, I don't let monkeys play with my phones. I don't even let them take anything out of the box when I get the phone. They are told, simply and politely, that I'll deal with it myself. If I break it then it's my issue.

MM can I ask why you are typing out every letter of every word on your iphone? You get a popup word that the iphone expects to be the one you want to use, thank God otherwise I would be forever correcting my texts! If it isn't the word you want that pops up, then you just press the word you typed and it inserts it into the text.


To quickly end a sentence with a period and a space, just double-tap the space bar.

I will C and P this url as I found it invaluable when I first got my iphone

http://help.apple.com/iphone/7/?cid=CDM ... ph3c50f96e

You'll be able to find answers to all your problems with this I think - I LOVE my phone

I get a pop up word but rarely is it the one I want. Then it inserts and auto corrects anyway, drives me mad.

Yesterday I sent to my friend

well I think we're sorted

but my phone sent

We'll I think were sorted

My Nokia had a bar along the top of the message box and as soon as you typed we you would get

we, we'll well, were, and a host of other words and you just tapped the one you wanted.

How many times do I use the words, and, the, see, but and I still have to type them in full.

There is going to be a software update that will bring in the Nokia bar type thing and I can't wait

I don't hate it, I just don't like it much

Android does the same. Multiple words which change on every character you type. It's sentence aware and can bring up words you want about 70% of the time.

I don't use phones much for this kind of thing. I use something with a keyboard..

But my nokia didn't change on the word you typed, it wasn't like predictive text, it gave you a list of words and you tapped the one you wanted