My washing machine saga
Posted: 08 Jul 2014, 20:13
I pay £7.65 per month to insure my washing machine. It is a Zanussi and is now 9 years old. It broke down a lot in the first few years, so the insurance was worth having. Problem is you get to the point where you have paid so much out in insurance that you are reluctant to stop as it could go wrong any minute and they will replace it with a new one if it is unrepairable.
But it is old, noisy and smelly and doesn't wash well and I really, really want a new one. Friday morning it stopped working, but had washing in it. I managed to get the washing out and that just left a load of dirty water. So it has sat there for 4 days and today the insurance company sent someone to look at it. I was praying it would be terminal, but no, it is just the door lock. So he fitted a new one, it worked and he drained it. I said it was noisy and he said the bearings and brushes are old but still working at the moment. So I thought oh well at least I can get on with some washing, except he then discovered the lock he had fitted wasn't the right one, so he had to take it out and order another one, and they will ring when it is in stock. So I still don't have a washing machine.
He said insurance companies are reluctant to replace machines they would rather them keep being repaired and unfortunately Zanussi have very good stocks of parts. If it was replaced all I would get is the newest version of a comparable Zanussi model, which retails at £239.
Thing is I called in to my friendly electrical shop today and she had an LG that was on sale for £529 that she said I could have for £450. I have always wanted a lovely silent LG, but that is a lot of money.
What sort of washing machines do you have and do you think spending more buys better?
But it is old, noisy and smelly and doesn't wash well and I really, really want a new one. Friday morning it stopped working, but had washing in it. I managed to get the washing out and that just left a load of dirty water. So it has sat there for 4 days and today the insurance company sent someone to look at it. I was praying it would be terminal, but no, it is just the door lock. So he fitted a new one, it worked and he drained it. I said it was noisy and he said the bearings and brushes are old but still working at the moment. So I thought oh well at least I can get on with some washing, except he then discovered the lock he had fitted wasn't the right one, so he had to take it out and order another one, and they will ring when it is in stock. So I still don't have a washing machine.
He said insurance companies are reluctant to replace machines they would rather them keep being repaired and unfortunately Zanussi have very good stocks of parts. If it was replaced all I would get is the newest version of a comparable Zanussi model, which retails at £239.
Thing is I called in to my friendly electrical shop today and she had an LG that was on sale for £529 that she said I could have for £450. I have always wanted a lovely silent LG, but that is a lot of money.
What sort of washing machines do you have and do you think spending more buys better?